File delivery:
Each month you are a member of the SVG club, you will be eligible to download the monthly files. Each month new files will be released on the 1st. Files will be in a zipped folder, which can be downloaded by logging into your account on letteredbystephanie.com. The current month's files will only be available during that month. On the first of each month, the previous month's files will be removed and the new files uploaded. Always remember to “extract” the files from the zipped folder before trying to use them.

Monthly Payment:
Your membership to the SVG Club includes a​n automatic recurring monthly payment. Your payment will take place automatically each month, on the day you originally signed up. For example, if you sign up on the 15th of a month, your recurring payment will take place on the 15th for each subsequent month. This will continue until you cancel your membership. If you payment information changes, you'll need to update it with Lettered By Stephanie to continue receiving files. If a payment fails, we will notify you by email. The payment information will need to be updated by the next payment day or your membership will be canceled.

No refunds:
Because of the digital nature of this product, no refunds will be given.

Canceling your membership:
Your membership is an ongoing ​automatic recurring monthly payment. If you would like to cancel your membership, click the account link in the top left corner of our website. and go to My Memberships > Level and click the cancel link under your membership level.  Once canceled you will no longer be billed and you will no longer have access to Lettered by Stephanie monthly files.